Returns

Returns- We understand purchasing online can be difficult. You are welcome to return the product for an exchange or credit note (lasting 3 years) as long as it is unworn and in it's original and sellable condition.

Returns must be made within 30 days of purchase.

Exchanges- If you wish to return product purchased online via mail, you will be responsible for the cost and risk of returning goods, including the cost of return shipping. 

All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

We recommend you use a postal service that insures you for the value of the goods you are returning.

All purchases are FINAL when buying sale items. 

Contact us at epitomehats@gmail.com regarding all returns and exchanges. 

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